Google Ads for podiatrists: match the ad to the urgency
Plenty of podiatry patients skip the word "podiatrist". They search for the problem: heel pain, an ingrown toenail, a bunion, a child who walks on their toes, a diabetic foot check their GP mentioned.
- Urgent. Ingrown and infected toenails, sudden pain after a fall or a run. The person wants a phone number and the next available time. The ad leads with availability and location, and the landing page puts the booking button and phone number first.
- Considered. Heel pain that has dragged on for weeks, bunions, orthotics. The person is comparing options. They need a page that explains how an assessment works and who it suits, then a clear way to book.
- Planned or referred. Diabetic foot assessments and children's foot checks. Often a parent or a carer is the one searching, and they want to know what happens at the appointment and what to bring.
Put all three into one campaign and the budget drifts toward whatever is cheapest to win. That often means the research searches, which rarely turn into a same-week appointment, while the urgent nail patient finds another clinic. Splitting them lets you fund each group on purpose and judge each one on its own measure.
Keep clinical services and retail products in separate campaigns
Many podiatry clinics also sell footwear, retail orthotics and foot care products. That is a different business from booking an assessment.
A retail campaign succeeds when someone buys a pair of shoes. A clinical campaign succeeds when someone books an appointment. If both share a budget and a conversion goal, the account cannot tell you which one is paying its way. Product searches can also soak up spend meant for appointments.
Separate campaigns give each side its own budget, its own reporting and its own landing pages. They also keep product discounts off clinical ads, which matters once offers appear.
Nail surgery photos on landing pages
Before-and-after images of nail surgery and other foot procedures are a common landing page request. They are covered by AHPRA's guidance on before and after photos, which applies to paid ads and the pages they lead to.
The guidance says these images can mislead and can lead someone to expect a successful outcome. A pair is less likely to mislead when both photos match in angle, framing, background and lighting, when the treatment is the only visible change, and when any alteration is explained. A potential breach arises when it is not clear how the treatment produced the change shown, or when the image is edited, enhanced, borrowed from another practice or not genuine. A patient comment placed beside the pair can turn it into a testimonial, which section 133 prohibits.
Before we send traffic to a page with nail photos, we check them against those conditions and flag anything that fails. Often a plain explanation of the procedure and recovery does the job without a photo pair. Our guide to before and after photos in health advertising covers the detail. The guidance can change, so check the current version before you publish.
Fix the booking pathway before buying more clicks
The Heel Centre, a podiatry practice we worked with, shows why the pathway comes first. To be clear, its result came from website, SEO and Google Business Profile work, not from Google Ads.
Over 18 months of conversion rate optimisation, SEO and profile management, online bookings grew 233%, the website conversion rate improved 169% in relative terms and organic traffic grew 177%. The practice already had visitors. Too many left before the booking step, so the work began there.
For paid search, the lesson is simple. Every click you pay for lands on the same booking pathway. If that pathway is leaking, a bigger budget mostly buys more leaks. Read the full Heel Centre case study to see what changed.
Local radius and suburb terms
Someone with a painful toe is unlikely to cross the city for an appointment. Someone looking for a podiatrist who works with children's feet may travel further. Location settings should reflect that, not one radius for every campaign.
We look at where your existing patients come from, using booking records where you can share them, and target those suburbs. Suburb terms such as "podiatrist" or "ingrown toenail" plus the suburb name get their own ad groups, so the ad text and landing page can name the location. Searches from well outside the area your patients actually travel from get excluded. Multi-site clinics get targeting per location, so one clinic's budget does not drain into another's suburbs.
How we work with podiatry practices
Podiatry SEO covers the slower research searches without a cost per click, and podiatry web design fixes the booking pathway the ads depend on. You can see the whole picture on our podiatry marketing page, or go back to our main Google Ads service. Running several clinics or unsure where to start? A strategy call may suit you better than the audit.
Audit
We review your account, tracking and landing pages, and show you which complaints your spend reaches and where people drop out before booking.
Rebuild by complaint and urgency
Campaigns are split into urgent, considered, planned and retail groups. Ad copy and landing pages are checked against section 133 and Google's healthcare policy before launch, and any automated assets are reviewed or switched off.
Report on bookings
Each month you see what each booking cost, by campaign.
Frequently Asked Questions
Should ingrown toenail and heel pain ads run in the same campaign?
No. An infected ingrown toenail is an urgent search where the patient wants the next available time, while long-running heel pain is a considered search where people compare options first. Separate campaigns let each have its own budget, ads, landing page and measure of success.
Can we show nail surgery before-and-after photos on the landing page?
Only with care. AHPRA's guidance covers before and after images on paid ads and landing pages, and a pair is less likely to mislead when both photos match in angle, framing and lighting, the treatment is the only visible change and any alteration is explained. Images that are edited, borrowed or placed beside a patient comment can create a breach.
Why fix the website before increasing ad spend?
Every paid click lands on the same booking pathway, so a leaking pathway turns extra budget into extra loss. The Heel Centre's 233% growth in online bookings came from conversion work, SEO and Google Business Profile management, not Google Ads, and it started with fixing where visitors were dropping out.
See which complaints your podiatry ads reach
The free audit maps your spend against urgent, considered and retail searches, checks whether retail and clinical budgets are mixed, and shows where patients leave your booking pathway.